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Dahlia and Thyme Florals Favourite Questions and Answers

Q. What are your opening hours?

A. We work Monday through Friday 9am -3pm Saturday by appointment.

Q. How to Contact us?

A. You can contact us by phone on 03 9461-4015, email at or through instagram or facebook.

Q. What areas do you deliver to?

A. Please refer to our delivery page and view the  postcode and zone required at checkout.

Q. Is pickup available for online orders?

A. Yes Collection is available by appointment only

Q. Can I request a specific delivery time? 

A. We do not guarantee specific delivery times due to work flow variations. You are welcome to request an AM/PM time.

Q. Will the order be left if no one is home at delivery? 

A. We will leave the goods in a safe place out of the sun and take a photo which you will receive.

Q. Will the flowers be exactly what is listed on your website?

A. Flowers are a product of nature and therefore seasonal. We will always endeavour to supply substitutions that are similar in colour.

Q. How Do I know the status of my order?

A. We will send a confirmation when your order is processed.

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